Mermaid Mortgages combines decades of financial services experience with a friendly, personal approach to mortgage advice. Whether you’re buying your first home, moving, remortgaging or investing in property, the aim is simple – to make the mortgage process clearer, easier to understand and less stressful.
Founded by Lisa Haines-Owen, Mermaid Mortgages is built on more than 30 years’ experience helping people navigate the mortgage and home-buying journey with confidence.
Lisa began her career in Wales before moving to Paignton, where she established Mermaid Mortgages from the ground up. She wanted to create a business built around trust, honesty and genuinely putting people first.
Mermaid Mortgages is a true reflection of Lisa herself – friendly, approachable, knowledgeable and passionate about helping people feel confident throughout their home-buying journey.
Today, Lisa’s experience and local knowledge continue to shape the personal service Mermaid Mortgages provides across Devon, ensuring every client feels listened to, understood and supported throughout their journey.
With its head office in Paignton and advisers serving clients across Devon, Mermaid Mortgages combines extensive experience with valuable local knowledge to provide tailored mortgage and protection advice. From your first conversation to the moment you collect the keys, you can feel confident that you’re in safe hands.
“Buying a home is one of life’s biggest decisions. We take the time to understand your circumstances, explain your options clearly and support you every step of the way.”
Lisa Haines-Owen – Founder, Mermaid Mortgages
We take the time to listen, understand your circumstances and recommend advice shaped around you – not simply the mortgage in front of us.
We explain your options in straightforward language, answer your questions honestly and make sure you feel confident before taking the next step.
From your first conversation through to collecting the keys, we’ll guide you through each stage and keep you informed along the way
We’ll listen to what you want to achieve, understand your circumstances and answer any initial questions you may have.
We’ll research suitable mortgage options, explain them clearly and help you understand which approach best fits your circumstances.
Once you’re ready to proceed, we’ll support you through the application process, keep you informed and help everything move towards completion.
Helping people is what matters most. Here are a few words from homeowners we’ve recently helped.
★★★★★
“I would 100% recommend Mermaid Mortgages – they took on the task of helping us after another advisor had let us down. They did this in a swift and timely manner, meaning we could continue with our sale and purchase. Great communication, knowledgeable and a wonderful service.”
Viki M.
★★★★★
“I can’t recommend Mermaid Mortgages enough! They were incredibly helpful from start to finish and made the entire mortgage process feel easy for us. They were always professional on the phone and remarkably quick to reply to all our emails, which really took the stress out of everything. They even gave us recommendations for solicitors who were also fantastic. If you’re looking for a smooth, stress-free mortgage experience, Mermaid Mortgages are the ones to call
If I could give them more than 5 stars I would.
Nathan H.
★★★★★
“Absolutely amazing! From start to finish nothing was too much trouble for Mermaid Mortgages! From our initial contact a year ago to completing on our first home yesterday, I know that if I ever needed anything now or months later down the line I know the service will be outstanding, trustworthy and flawless!”
Sam & Bess
Wherever you’re based in Devon, you can expect friendly, personal mortgage advice supported by genuine local knowledge.
We help people throughout Torbay, Newton Abbot, Teignmouth, Dawlish, Totnes, Dartmouth, Kingsbridge, Exeter, Exmouth and the surrounding areas. Whether you’re buying your first home, planning your next move, remortgaging or investing in property, we’ll take the time to understand your plans and guide you through your options.
Wherever you are in Devon, you’ll receive the same clear advice, personal support and reassuring Mermaid approach.
No obligation. No pressure. Just friendly mortgage advice tailored to you.
Whether you’re buying your first home, moving house, remortgaging or investing in property, our friendly advisers are here to help.
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Call 07584 097131
